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The food industry is one of the sectors that witnesses any downturn but temporarily. The urge for mouth-watering dishes never fades away from humans’ sensory delights. Adding icing to the cake, restaurant app solutions have been a surefire way to give a marvellous user experience to patrons.
The restaurant market has touched newer heights, especially after the covid pandemic and lockdown as people were forced to sit back home and compromise their getaways. Alone in India, according to Statista, the food market revenue accounts for USD 960+ billion in 2023 alone with excellent growth at CAGR 7.23% till 2027. The worldwide stats are even more impressive; another report quoted on the same portal says that the online food delivery market size, by 2027, is likely to grow to USD 220+ billion.
Ever-evolving consumer demands and market trends have made all businesses stand on pins and needles. That said, businesses are leaving no stone unturned to get the best user experience possible for their end-users or customers. Restaurant apps make it easy to order food and make reservations on the go, without having to wait in long lines or make phone calls. The ability to order food and make reservations from anywhere at any time is a top priority for customers, and restaurant apps provide that convenience.
Restaurant apps help foodie customers to interact with restaurants directly from their mobile devices and provide convenient and easy access to the menus and services. Additionally, restaurant apps help to provide personalized experiences and stay connected with customers, leading to increased customer loyalty and repeat business. Restaurant apps have become increasingly popular among customers, and they expect to find one for every restaurant they frequent.
To facilitate this goal, businesses build customized mobile applications that provide users with what they want without any ambiguity. Services and products are digitally displayed and users can access them quickly and as and when they want. Here are some of the premier business benefits of online restaurant applications –
Software tools reduce human efforts but improve accuracy. With contemporary technologies such as machine learning, artificial intelligence, and the Internet of Things, end-users attain ease of everything – from browsing a particular product/service to ordering and paying online and getting all the information about their orders, etc. Mobile app development can be customized to great extent.
Nobody likes delayed responses to their questions and queries. The best part of any mobile application is that businesses can respond timely to their customer which, in turn, develops faith. Notifications and alerts are triggered when any user tries to contact customer care. On a mobile application, this is achieved through either deploying a human team or an automated chatbot.
With several features in a mobile application, abstracting data/information from several hundred customers is easier. The computing power of a software tool helps businesspersons delve deep into statistics and analytics to build foolproof business strategies to expand or improve their sales and services.
With billions of users surfing their mobile phones for everything they want, it is easier for you to make them stick to your application by providing astounding user experiences. With a dynamic user interface (UI) and highly responsive services, you can highlight your restaurant’s USPs to entice patrons. Other marketing fundamentals such as gamification can make them loyal to your business.
While these are the primary business benefits of integrating food delivery app solutions, there are many knock-on advantages you may avail with salient features in the restaurant app; nonetheless, you may need to convey your business ideas when you hire restaurant app developers.
Streamline your Restaurant operations with an App and get ahead of the competition!
Any app would have two types of features – general and unique (advanced). While general features are the basic ones that help users use the application, unique restaurant app features add an extra advantage by offering something new that facilitates and quenches users’ thirst to book tables, order food online, and give ratings and reviews to their favourite dishes and restaurants.
So, if you are a restaurateur whose business is already thriving or are on the verge of setting up your restaurant startup business, these top ten restaurant app features shall take your software to the next level and get you a competitive edge not just stay ahead in the market but also lead it for a longer duration.
With in-built or third-party search, a mobile app for restaurants can offer what exactly users want. For instance, if someone is searching for a particular restaurant or a particular dish, a simple search would render the dish and the restaurant along with other needed information.
Dishes are displayed along with calorie count and price. Ordering the dish is a matter of a gentle tap, and it is added to a cart for checkout. Features of a restaurant app can also have the facilities to edit, add, remove, or cancel items.
After a simple search and easy order placement, patrons are not patient to wait for their orders to arrive. To quench this thirst, a restaurant app solution can have a feature of live tracking of their food parcels. They can contact the delivery partner through a call or chat, and also instruct them about directions and mode of delivery (fastest or easiest route).
One of the best restaurant app features you can think of during a restaurant app development is table reservation or table booking because nobody likes waiting. To offer smooth management to your ground staff and also your patrons, table reservation is the noteworthy feature through which they can book any table to avoid the last-minute hassle.
As the restaurant industry is thriving, more and more entrepreneurs are jumping on the bandwagon. In the race of providing the best user experience through a restaurant mobile app feature, a GPS-based facility such as finding a restaurant along with traffic updates is a must-have thing in your software tool. Experts say that restaurants see a 10-15% surge in footfalls if they provide their locations on the app.
Payment gateway is one of the must-have restaurant mobile app features that boost confidence in the users. Patrons are quite concerned about their payment safety. Multiple payment options such as eWallet, internet banking, credit/debit cards, etc., can help users pay easily and securely.
It is not an unknown fact that everybody loves discounts and free coupons. Gamification is a must-have feature in restaurant apps because it helps turn a normal visitor into a loyal restaurant customer. Gamification is a kind of reward to users who are pretty active and engaged in your restaurant application. They are rewarded with loyalty, discount coupons, and free food vouchers.
As stated earlier, quicker responses to customers’ queries and concerns should be the top priority for any business. Food ordering and delivery apps and restaurant apps should provide their patrons with a facility to instant contact customer care officers. Restaurants can deploy humans or can serve 24/7 with chatbots.
Users have a habit to check ratings and reviews of restaurants before they visit the place. And, why not? After all, reviews and ratings are considered an authentic way to know the quality of restaurant food and services; hence, having a rating/review option would help your app to grow.
Almost everybody is on social media platforms and keeping an option to share their views about the eatery would be a must-have feature for your restaurant app. Through social media platforms, you can have word-of-mouth publicity.
Reach more customers and grow your Restaurant business in the digital age!
If you want to build a restaurant app, it requires careful planning and execution. To build a restaurant app for your restaurant business here are some tips to help you in your endeavour:
Restaurant apps are an essential tool for restaurants to increase their customer engagement and sales. To build a successful app for your restaurant you require to integrate the top must-have restaurant app features that not only provide a seamless user experience but also enable your restaurant for enhanced future growth.
With years of experience in catering quality mobile app development services, we have excelled in most industry verticals including food delivery and table-booking restaurant apps. You can even opt to hire remote developers from us for a customized restaurant app development and we shall not disappoint you as your preferred tech partner for future projects.
Unlock the potential of your business with a Custom Restaurant App!
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