Working with Prismetric was a straightforward experience from day one. Their staff understood what we wanted to create and helped turn our idea into a practical AI product. They kept us informed, responded promptly, and handled every stage professionally. The solution matched our business needs well, and I would happily work with their team again.
We had a positive experience with Prismetric while developing our AI product. Their team was professional, responsive, and willing to share ideas that improved the outcome. Communication was clear, deadlines were handled well, and the project stayed on track. They made things easy for our team, and we would gladly work with Prismetric on projects.
Prismetric did a great job from planning through delivery. Their team understood the project, communicated well, and kept things moving without making the process complicated. They were reliable, easy to work with, and paid attention to the details. I would recommend them to anyone looking for a dependable team for AI development and product work.
Prismetric made the development process easy to understand from the beginning. Their team kept us updated, answered questions quickly, and handled changes without confusion. They were professional, helpful, and focused on making sure it worked properly. I was happy with how the AI project turned out and would gladly work with them again in future.
How we transformed fragmented enterprise knowledge into a secure copilot that delivers accurate, permission-aware answers with source citations.
Our RAG-Powered SolutionDiscuss Your Project
Faster Knowledge Retrieval
Queries Resolved Independently
Retrieval Precision
Hours Saved Monthly
| Client Profile | Business Challenge | Solution |
|---|---|---|
| Multinational Enterprise | Fragmented Knowledge Access | Secure RAG Knowledge Copilot |
| Primary Users | Connected Sources | Access & Security |
| Employees Across Departments | SharePoint, Drive & PDFs | SSO, RBAC & Source Permissions |
The client is a multinational enterprise with teams operating across multiple departments, regions, and business functions. Employees regularly relied on SOPs, HR policies, technical manuals, project documents, and internal guidelines to complete daily tasks and make informed decisions.
However, this critical knowledge was scattered across SharePoint, Google Drive, PDF repositories, and internal systems. Employees often spent valuable time searching through multiple platforms or contacting support teams to locate accurate and up-to-date information.
To improve enterprise knowledge access, the organization partnered with Prismetric to build a secure RAG-powered knowledge copilot. The solution enables employees to ask questions in natural language and receive accurate, permission-aware answers supported by citations from approved company documents.
Enterprise information was scattered across multiple systems, making reliable knowledge difficult to find. Here’s what employees were up against:
Critical documents were distributed across SharePoint, Drive, PDFs, and internal portals.
Employees spent valuable time searching documents or contacting internal support teams.
Multiple document versions made it difficult to identify the latest approved information.
Sensitive content required strict role-based and document-level permissions.
The client needed a knowledge solution that was always accurate, always accessible, and secure for every employee.
We built a secure enterprise knowledge copilot that retrieves approved information, respects user permissions, and delivers accurate answers with source citations.
The system transforms enterprise content into secure, searchable knowledge and delivers reliable answers through a structured retrieval process.
The platform securely connects with SharePoint, Google Drive, PDFs, and internal repositories.
Documents are extracted, cleaned, divided into sections, and enriched with relevant metadata.
Content is converted into embeddings and stored within a secure vector database.
Hybrid search identifies the most useful document sections for each employee query.
The language model creates responses using only the retrieved and authorized information.
Every answer includes source references, while feedback helps improve future retrieval accuracy.
The knowledge copilot combined secure enterprise integrations with intelligent retrieval features to deliver reliable information across departments.
Connected SharePoint, Google Drive, PDFs, and approved internal knowledge repositories.
Displayed information according to each employee’s role, department, and document access rights.
Provided clear citations, document links, and conversation history with every relevant answer.
Tracked usage, unanswered queries, employee feedback, and retrieval performance from one dashboard.
The solution was designed to protect sensitive enterprise knowledge while ensuring every response remained accurate, traceable, and permission-aware.
Employees accessed the copilot through existing credentials and received information based on assigned roles.
The system verified source permissions before retrieving or using content in generated answers.
Responses were generated from approved documents and supported with clear source references.
Low-confidence or unsupported queries were redirected to the appropriate internal team.
We followed a structured development process to ensure the knowledge copilot was secure, accurate, scalable, and aligned with employee workflows.
We reviewed user needs, knowledge sources, access rules, and frequently requested information.
Documents were cleaned, classified, structured, and prepared for secure enterprise retrieval.
We built the RAG pipeline, user interface, source integrations, and access controls.
The system was evaluated for retrieval accuracy, response quality, security, and performance before deployment.
The enterprise knowledge copilot improved how employees searched, verified, and used business information across departments.
Employees found relevant information without searching across multiple platforms or document repositories.
Common HR, IT, policy, and process questions were resolved without internal team assistance.
Source-backed responses helped employees follow the latest approved policies, procedures, and guidelines.
Analytics revealed popular topics, unanswered queries, outdated content, and gaps in the knowledge base.
The RAG-powered knowledge copilot created measurable improvements in employee productivity, support efficiency, and enterprise knowledge governance.
Employees spent less time searching for information and more time completing high-value business tasks.
HR, IT, and operations teams handled fewer repetitive questions and focused on complex employee requests.
Approved sources, access controls, and citations created a more reliable and controlled knowledge environment.
Faster Knowledge Retrieval
Queries Resolved Independently
Retrieval Precision
Hours Saved Monthly
To build this Rag-powered enterprise knowledge copilot, we integrated:
Generated contextual, source-grounded answers from retrieved enterprise information.
Converted document content into vector representations for semantic search.
Stored document embeddings, metadata, and searchable knowledge indexes.
Powered document ingestion, retrieval workflows, authentication, and enterprise integrations.
Provided secure cloud deployment, monitoring, logging, and scalable infrastructure. For a conceptual or anonymized case study, use:
Generated contextual answers using retrieved and authorized enterprise information.
Converted documents into vector representations for semantic retrieval.
Stored embeddings and metadata for fast, scalable knowledge search.
Managed ingestion, retrieval, authentication, analytics, and system integrations.
Supported secure deployment, monitoring, logging, and performance scaling.
The enterprise knowledge copilot unified scattered information into a secure, intelligent, and easily accessible system. By combining permission-aware retrieval, source-backed answers, and continuous performance monitoring, Prismetric helped employees find reliable information faster while reducing pressure on internal support teams. The solution created a scalable foundation for improving knowledge access, governance, and productivity across the organization.
Turn scattered enterprise documents into accurate, permission-aware, and source-backed answers with a custom RAG solution built around your business needs.
