On-demand Delivery Application Case Study - Prismetric
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On-demand Delivery Application

Mobile application that provides multiple services to the customer like deliveries of food, grocery, liquor, pet food, flower, parcel, and any eCommerce purchasable items.

Client Requirement

  • User should be able to get the service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through single mobile application.
  • User should able to pay for the delivery, track and get the delivery item successfully.
  • Merchant should able to register, choose the appropriate category for the service, list out the product/item and receive order/delivery request.
  • Driver should able to register, choose the delivery category, get the delivery request automatically and deliver the item/product from merchant location to customer location.
  • Application should support the multiple language.
Giffi User App

Challenge

It was quite a challenging task to manage the complete application architecture as it involved multiple categories for the services and assigning them to an appropriate driver. From the perspective of the UI/UX design, it was tricky as well. It has been managed in such a way that it does not make it difficult to interact with the mobile application; the navigation is made easier for each user type.

User App features and functionalities

  • Users can see the various merchant & product details from each and individual categories like food, grocery, liquor, pet food, flower, parcel delivery and eCommerce platform
  • User can choose the delivery type, search & filter the product/item. Also view details of the product, order product and pay through the mobile application
  • Manage shopping cart details, order details and manage the returns of the orders
  • Able to request home delivery or take away the order
  • Chat with the merchant
  • Track the order status and driver on the map with ETA
  • Provide the rating and review to the driver and merchant
  • Manage profile information, delivery address and settings
Giffi Merchant App features and functionality

Merchant App features and functionalities

  • Register into the panel by choosing the category of the business from delivering food, grocery, liquor, pet food, flower, parcel or eCommerce platform
  • Merchant can manage the product listing and offer & discount details
  • Merchant can view and manage the e-wallet and transaction history
  • Merchant can chat with the users
  • Merchant can management the orders
  • Merchant can receive rating and review from the user
  • Manage merchant profile and other settings

Driver App features and functionalities

  • Register into the application by choosing the category from deliveries of food, grocery, liquor, pet food, flowers, parcel or eCommerce. Or through personal information and vehicle information
  • Drivers can manage the availability status – online and offline.
  • Drivers receive the delivery request from the customer automatically.
  • Manage the delivery request and delivery of the items/products from the merchant’s location to customer’s location
  • Driver can receive the rating and review from the customer
  • Driver can view and manage the e-wallet and transaction history
  • Driver can chat with the customer
  • Manage driver profile and other settings

Technical Specification & Implementation

  • Android: Android Studio with Java
  • iOS: XCode with Swift
  • Web panel: PHP with the Codeigniter Framework
Giffi Driver App

Solution

We successfully developed & implemented the mobile application (Android & iOS) for the customer & driver and web panel for the merchant. Through mobile app, a customer can order product from service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through single mobile application.

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