Giffi

Client Requirement

• User should be able to get the service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through single mobile application.
• User should able to pay for the delivery, track and get the delivery item successfully.
• Merchant should able to register, choose the appropriate category for the service, list out the product/item and receive order/delivery request.
• Driver should able to register, choose the delivery category, get the delivery request automatically and deliver the item/product from merchant location to customer location.
• Application should support the multiple language.

Giffi User App features and functionalities

• Users can see the various merchant & product details from each and individual categories like food, grocery, liquor, pet food, flower, parcel delivery and eCommerce platform
• User can choose the delivery type, search & filter the product/item. Also view details of the product, order product and pay through the mobile application
• Manage shopping cart details, order details and manage the returns of the orders
• Able to request home delivery or take away the order
• Chat with the merchant
• Track the order status and driver on the map with ETA
• Provide the rating and review to the driver and merchant
• Manage profile information, delivery address and settings

Giffi Merchant App features and functionalities

• Register into the panel by choosing the category of the business from delivering food, grocery, liquor, pet food, flower, parcel or eCommerce platform
• Merchant can manage the product listing and offer & discount details
• Merchant can view and manage the e-wallet and transaction history
• Merchant can chat with the users
• Merchant can management the orders
• Merchant can receive rating and review from the user
• Manage merchant profile and other settings

Giffi Driver App features and functionalities

• Register into the application by choosing the category from deliveries of food, grocery, liquor, pet food, flowers, parcel or eCommerce. Or through personal information and vehicle information
• Drivers can manage the availability status - online and offline.
• Drivers receive the delivery request from the customer automatically.
• Manage the delivery request and delivery of the items/products from the merchant’s location to customer’s location
• Driver can receive the rating and review from the customer
• Driver can view and manage the e-wallet and transaction history
• Driver can chat with the customer
• Manage driver profile and other settings

The Solution we provided

Technical Specification & Implementation

• Android: Android Studio with Java
• iOS: XCode with Swift
• Web panel: PHP with the Codeigniter Framework

Challenge

• It was quite a challenging task to manage the complete application architecture as it involved multiple categories for the services and assigning them to an appropriate driver. From the perspective of the UI/UX design, it was tricky as well. It has been managed in such a way that it does not make it difficult to interact with the mobile application; the navigation is made easier for each user type.

Solution

• We successfully developed & implemented the mobile application (Android & iOS) for the customer & driver and web panel for the merchant. Through mobile app, a customer can order product from service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through single mobile application.

Link for Play Store Giffi User App
Link for App Store Giffi User App
Link for Play Store Giffi Courier App
Link for App Store Giffi Courier App