On-demand Delivery Application Case Study

Client Requirement

User should be able to get the service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through single mobile application.
User should able to pay for the delivery, track and get the delivery item successfully.
Merchant should able to register, choose the appropriate category for the service, list out the product/item and receive order/delivery request.
Driver should able to register, choose the delivery category, get the delivery request automatically and deliver the item/product from merchant location to customer location.
Application should support the multiple language.

Challenge

It was quite a challenging task to manage the complete application architecture as it involved multiple categories for the services and assigning them to an appropriate driver. From the perspective of the UI/UX design, it was tricky as well. It has been managed in such a way that it does not make it difficult to interact with the mobile application; the navigation is made easier for each user type.

User App features and functionalities

Users can see the various merchant & product details from each and individual categories like food, grocery, liquor, pet food, flower, parcel delivery and eCommerce platform
User can choose the delivery type, search & filter the product/item. Also view details of the product, order product and pay through the mobile application
Manage shopping cart details, order details and manage the returns of the orders
Able to request home delivery or take away the order
Chat with the merchant
Track the order status and driver on the map with ETA
Provide the rating and review to the driver and merchant
Manage profile information, delivery address and settings

Giffi Merchant App features and functionality

Merchant App features and functionalities

Register into the panel by choosing the category of the business from delivering food, grocery, liquor, pet food, flower, parcel or eCommerce platform
Merchant can manage the product listing and offer & discount details
Merchant can view and manage the e-wallet and transaction history
Merchant can chat with the users
Merchant can management the orders
Merchant can receive rating and review from the user
Manage merchant profile and other settings

Driver App features and functionalities

Register into the application by choosing the category from deliveries of food, grocery, liquor, pet food, flowers, parcel or eCommerce. Or through personal information and vehicle information
Drivers can manage the availability status – online and offline.
Drivers receive the delivery request from the customer automatically.
Manage the delivery request and delivery of the items/products from the merchant’s location to customer’s location
Driver can receive the rating and review from the customer
Driver can view and manage the e-wallet and transaction history
Driver can chat with the customer
Manage driver profile and other settings

Technical Specification & Implementation

Android: Android Studio with Java
iOS: XCode with Swift
Web panel: PHP with the Codeigniter Framework

Solution

We successfully developed & implemented the mobile application (Android & iOS) for the customer & driver and web panel for the merchant. Through mobile app, a customer can order product from service like deliveries of food, grocery, liquor, pet food, flower, parcel and also eCommerce platform through single mobile application.

Link for Play Store User App
Link for App Store User App
Link for Play Store Courier App
Link for App Store Courier App

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